(Junior) Business Analyst (2)

Do you want to use data and customer insights to directly improve the performance of our webshop across Europe? Then this is your opportunity! 

Join us as a Commercial Manager!

Are you looking for a challenging analytical role in a dynamic international e-commerce environment? Do you enjoy translating data and customer behavior into concrete improvements that drive conversion, customer satisfaction and commercial performance? Then we would love to meet you.

💫 What you'll be doing

As a Commercial Manager, you play a key role in optimizing the customer journey across our webshops. You combine data analysis, customer insights and business understanding to identify opportunities that improve conversion, revenue and customer experience.

You continuously monitor webshop performance and investigate customer behavior throughout the entire customer journey—from navigation and product pages to checkout, payment and post-purchase interactions. By combining quantitative data with qualitative customer insights, you uncover not only what is happening, but also why it is happening.

Working closely with Marketing, Pricing and Tech teams, you translate findings into actionable recommendations and optimization initiatives. Through testing, analysis and continuous improvement, you help create the best possible customer experience while maximizing business performance.

Your responsibilities include:

• Improve webshop performance by identifying friction points and opportunities across the customer journey — from navigation and product pages to checkout, payment and post-purchase behavior

• Monitor and interpret key metrics such as discount, conversion, click paths, average order value and returns, and translate findings into clear conclusions and priorities for Marketing, Pricing and Tech teams

• Complement quantitative data with qualitative insights from customer feedback, reviews and surveys to better understand the "why" behind customer behavior

• Provide data-driven hypotheses for A/B tests and other optimization initiatives, and support teams with analyses and business cases

• Lead, implement and monitor cross-functional projects and initiatives

This role is ideal for someone who enjoys solving business challenges through data, is naturally curious about customer behavior and wants to make a measurable impact in a fast-growing international e-commerce environment.

You are WOW, because you...

🎓 hold a bachelor's or master's degree in economics, business administration or a related field with a strong quantitative focus

🚀 have 1–4 years of experience in an analytical role such as marketing analytics, pricing, planning, CRO or business analysis within e-commerce

and also because you...

🧠 possess excellent analytical skills, strong business acumen and a genuine curiosity about customer behavior

📈 have strong MS Office skills, particularly Excel, and feel comfortable working with large datasets and analyses

💡 have a solution-oriented mindset and enjoy combining quantitative data with qualitative insights to solve business challenges

🤝 are a strong communicator who enjoys collaborating with stakeholders across different teams

🗣️ have an excellent command of the English language, both written and spoken

🔥 We believe in learning on the job. Even if you don't meet every requirement but feel excited about this role, we would still love to hear from you. Don't forget to explain in your motivation letter why you are the right candidate.

🚀 Ready to turn customer insights into meaningful business impact?

Join us and help shape the future of our e-commerce experience. Together, we'll create a better customer journey, improve conversion and drive sustainable growth across Europe.

What’s in it for you?

If you work, you deserve to earn 💰. That’s important to us—simply great employment conditions. In addition to your monthly salary, at lampenlicht we offer:

• 25 vacation days and the option to purchase 5 additional days ⛱

• A vitality day to support a healthy work-life balance

• Travel allowance when you need to commute to one of our locations

• Prefer not to travel by car or public transport? Choose sustainable mobility with our (electric) bike leasing scheme 🚴‍♂️

• A fully equipped home office setup for working from home 💻

• We think about the future, which is why you’ll receive a pension plan including an 8.8% employer contribution

• The flexibility to work from the most inspiring place for you—our offices in Hapert, Eindhoven, Barcelona and Kraków are always available, perfect for a (temporary) workation 🌞. Prefer a workation from somewhere else? You decide where the magic happens

• The right atmosphere with light—even at home 💡 employee discount on our own decorative lighting

• Unlimited learning and development opportunities; growth and knowledge are central to us. Develop yourself at your own pace in our lampenlicht learning world 📚

• If you like, there’s always something happening: play padel together, go for a (lunch) walk or a run. A game of FIFA or table football is always an option too. Prefer a party? Join our company events or Thursday drinks (DoMiBo). Something for everyone 🤩

Are you ready?

Are you ready to take on the challenge of bringing 100% atmosphere to lampenlicht? Excited? Let us hear from you! Send us your motivation and CV, and who knows—you might soon become part of our valuable team!

We start with a phone introduction, followed by a first interview with Björn Hoppe (CCO) and Josje Geldens (HR Advisor) at our Hapert office. A second interview will be with your future colleagues. If the energy sparks on both sides, we’ll be happy to welcome you on board! 🎈

Acquisition in response to this vacancy is not appreciated.