Transport Coordinator

Become our new transport hero and ensure that our lamps not only create atmosphere, but also arrive at the customer on time. We are looking for a Transport Coordinator who firmly takes control of the logistical reins. Are you ready to let your logistical talent shine in our warehouse in Hapert (Eindhoven region)? Than you might soon be our new WOW colleague!

What will you be doing?

As a Transport Coordinator, you will ensure that our packages smoothly and quickly find their way to customers in the Netherlands and abroad. Smart, efficient, and always with an eye for customer experience, you are responsible for efficiently and customer-oriented organizing the transport flows within our e-commerce operation. You ensure optimal use of carriers, pickup points, and shipping options on the webshop, and work closely with internal teams and external partners to improve the delivery experience for our customers.

• You manage and optimize daily transport activities for shipments within and outside Europe.

• You select, manage, and evaluate carriers and logistics partners.

• You implement and manage shipping software such as Sendcloud, Paazl, or Transsmart.

• You advise on shipping options on the webshop and ensure that pickup points, same-day delivery, and other options are perfectly set up.

• You monitor KPIs such as delivery time, delivery quality, and customer satisfaction - and make adjustments where necessary.

• You identify bottlenecks and initiate improvement projects within transport and fulfillment.

• You work closely with IT and e-commerce teams to improve shipping integrations and checkout options.

• You manage the transport budget and negotiate rates and contracts.

What about us?
We are a fast-growing international organization with 39 webshops in 36 European countries! Our headquarters is located in the Netherlands (Hapert), but with a growing customer base, we have expanded our offices to Barcelona (Spain) and Kraków (Poland). Our company is part of a larger group of lamp enthusiasts: LUQOM Group. Together with them, we manage all our logistics at various locations in Europe. Therefore, it is possible that you not only have a reporting line with us but also with one of our sister companies within the LUQOM Group.

You are WOW because you...

🎓 Have at least a Bachelor's degree, preferably in Logistics, Supply Chain, or similar.
📦 Have at least 3 years of experience in transport or logistics within e-commerce or retail.
🧠 Have experience with shipping software such as Sendcloud, Paazl, or Transsmart and know how to set up shipping options smartly on a webshop.
📊 Are analytically strong and effortlessly translate data into insights and improvements.
🗣️ Are communicatively skilled and smoothly interact with internal and external stakeholders.
🚀 Are proactive, think solution-oriented, and always look one step ahead.

✨ And if you also:

🌍 Have experience with international shipments and customs processes,
🛒 Understand how to elevate customer experience in the checkout and delivery phase,
🔌 Are skilled in automation and API integrations of shipping tools...

...then you are completely our WOW match! 💡and with you on board, success is guaranteed! 🚀

What's in it for you?

Who works, deserves to be rewarded 💰. We find that important, just good working conditions. In addition to the monthly salary, we offer you at lampenlicht (based on a full-time employment):

• 25 vacation days and the option to buy 5 extra vacation days ⛱

• A vitality day to use for the right work-life balance

• Of course, you will receive a reimbursement for your travel expenses when you need to travel to one of our locations

• Prefer not to drive or use public transport to work? Opt for sustainable mobility with our (electric) bike leasing scheme 🚴‍♂️

• We think about the future, that's why you get a pension scheme with, among other things, an 8.8% contribution from us

• The right atmosphere with lamp and light, also at your home 💡 Staff discount on our own mood lighting to illuminate your home

• Unlimited learning and growth opportunities, at our place, growth and knowledge are central 📚!

• If you want, there is always something going on with us: sporty padel, (lunch) walks, or running. A game of FIFA or table football is also possible. Prefer a party? Then come to our staff parties or Friday afternoon drinks. Something for everyone 🤩

Are you ready?

Are you ready to take on the challenge of bringing 100% atmosphere to all of Europe? Excited? Let us know! Send us your motivation and CV, and who knows, you might soon be part of our valuable team!

We will start with a phone introduction, followed by a first online interview with Manuel Stobbe (Head of Delivery Experience) and Josje Geldens (HR Advisor). A second interview will be conducted with Bas Lemmers (COO) at the Hapert location together with a future colleague. If the energy is mutual, we warmly welcome you on board!🎈

Acquisition as a result of this vacancy is not appreciated.